Before starting the troubleshooting process, ensure that your software is correctly installed. See the AWRDE Installation Guide for more information. How To Avoid Problems Viewing PDF Files In License Troubleshooter.

If you only need the FLEXlmTM drivers, go here:  Where can I get the latest FLEXlm utilities for the AWRDE?

This troubleshooter helps you identify and solve any problems you may have when starting the AWR Design Environment (AWRDE) software. Each step of the troubleshooter asks a question. Click on the link for your chosen answer to progress to the next step of the troubleshooting process, or simply follow the directions that accompany your answer.

This document is constantly changing as we find new solutions or problems. To provide feedback on the troubleshooter content please send an email to support@awrcorp.com with your comments.

Note: This troubleshooter references license file versions for AWRDE 12. The issues still apply to AWRDE 11, AWRDE 10, AWR2010, AWR2009, AWR2008, AWR2007 and AWR2006; you just need to know the proper license version number for those releases:

What type of license do you have?