The procedure for requesting AWR support has changed. Please read all about the new AWR product support process.
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When running the AWRDE, you get an error in the status window saying, "Failure initializing the AWR Scripting IDE Addin..." and/or you can not access the scripting editor from Tools > Scripting Editor.


The scripting editor can have problems for several reasons. Sometimes the older versions of the software will interfere with the scripting editor in the most recent versions.

The most common solution is to repair your AWRDE installation. Please see the Related Article below on how to repair your installation.

If this does not solve the problem, open your installation directory and double click on file AddinManager.exe to open Addin Manager. Uncheck the box next to AWR Scripting IDE. Start a session of AWRDE. Return to installation directory and double click on file AddinManager.exe to open Addin Manager. Check the box next to AWR Scripting IDE. Start another session of AWRDE.

How to Repair the AWRDE Installation

There are situations where you might need to repair your AWRDE installation. An installation repair restores your AWR software to its originally installed state. One common situation where this is necessary is if you have two major versions of the software installed (AWR V14 and AWR V15 for example) and you uninstall one version, you should repair the other version for the software to run properly.

There are two primary ways to repair your installation:


Method 1 - Using the Add/Remove Programs utility.

You can also use the original installation for repair purposes.

To do this:

  1. Go to your Control Panel and double click on Add or Remove Programs.

  2. Click on the AWRDE Installation you wish to repair, when you click on it , you will see more options.

  3. Click on the link that says Click here for support information to open a new dialog.

  4. Click on the Repair button.

Method 2 - Using the *.exe installer file.

If you have the original *.exe file that was used to install the software, you can use it to repair your installation.

To do this:

  1. Double click on the *.exe  file.

  2. You will get an option to Repair or Remove your installation, choose Repair , and click Finish.