The procedure for requesting AWR support has changed. Please read all about the new AWR product support process.
AWR FAQ
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We are happy you have become a Cadence customer, and we are excited to have you using our AWR Software. You have made the right choice.  From now on, you will spend more time doing engineering work and less time managing your design tools. This page is to help guide new customers to get the software up and running.

Step 1. Get Your Purchased License

You or someone at your company will be emailed the license file once your purchase order has been processed. At this point, you are ready to get your purchased license file up and running.

Step 2. Download the Floating License Utilities

Currently, AWR software uses the AWRD licensing daemon, and you will need to get the floating licensing utilities from the AWR Knowledgebase: Where can I get the latest FLEXLM utilities for the AWRDE

Step 3. Setup Your Floating License Server

Please see the Installation Guide for setting up a floating license server, Floating License Server Directions in the section Installing the FLEXlm Server.

Below are a few steps that will help configure the license files issued from Cadence.

  1. Get the file "cdslmd.exe" included in step 2 and put with the other files listed.
  2. In the file, for the line "DAEMON cdslmd ./cdslmd", if the file "cdslmd.exe" is in the same directory as the license file, you can delete the ./cdslmd portion. If not, change this to be the absolute path to the cdslmd.exe file.
  3. The same is true for the "DAEMON awrd ./awrd" line, as described in item 2.
  4. The guide describes a port number of 27007. Cadence floating license files default to 5280.


Step 4. Download the Software

Please login and download the software from https://downloads.cadence.com

If you downloaded and installed the software during an evaluation, you are all set. The software used during evaluation is identical to the software used for a purchase.

You need to know your license server HOSTID when you register as this is the information to assign your registration to your account which contains your products and license files.

Step 5. Pointing to your Floating License Server

Please see the Installation Guide for setting up a floating license server, Floating License Server Directions in the section Configuring Floating Licensing on Client Workstations.