The procedure for requesting AWR support has changed. Please read all about the new AWR product support process.

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AWR has fully migrated to the Cadence.com site for Downloads and license generation Customers, Evaluators, and Students.

Customers

Downloads

The current AWR software installer is only available from the Cadence Downloads page.  You log on using your Cadence Online Support or eDA-on-Tap web account login and password. More details here: https://www.cadence.com/en_US/home/support/software-downloads.html.

Only recent versions of the AWR Design Environment software are available for download. If you need an older version installer or other AWR software downloads, please contact Cadence Support.

Licenses

Both term and on-maintenance customers from a purchase that are using a floating license will get licenses delivered from Cadence for new orders.  If you need an updated license file, please contact Cadence Support

Note: licenses in Cadence systems are tied to the Host ID of the floating license server, so having the Host ID will help.  Additionally, each Host ID has a set of contacts assigned to each Host ID, so knowing who those contacts are will help as well.   If you are familiar with the structure of AWR license file, refer to the following article on how the Cadence license file is different:  How is a Cadence license different from an AWR one

If you are looking for the licensing utilities for floating license servers, those are available here:   Where can I get the latest FLEXLM utilities for the AWRDE

Support

In order to register for a Support account, you will need the Host ID of the license server you are using, so make sure to have that handy.  You may need to contact your license administrator to get the Host ID.  Please see Getting Started After a Cadence Purchase for details on registering on the Cadence website.  

Evaluators

Download

Sign up here for a free trial.  Once approved, you'll receive an email with the link to download the software.

Licenses

The evaluation license is a single user license (SUL). Once the software is installed, follow the instructions here to configure the license.

Support

You can access the Cadence Online Support portal that includes online training material, product manuals, a Knowledge Base of the latest articles, and technical documentation.

Students

Download

The AWR Flexible Access Program has migrated to the Cadence AWR University Program. Registration on Cadence website must be done using your official university email address.  AWR accounts did not transfer to Cadence, so most likely you will need to register for a new Cadence account.

Once your registration is approved, you'll receive an email with the link to download the software.

For registration issues, click the Need help? button on the registration page.

Licenses

The academic license is a single user license (SUL). Once the software is installed, follow the instructions here to configure the license.

Support

As a participant of the Cadence AWR University Program, you can access the Cadence Online Support portal that includes online training material, product manuals, a Knowledge Base of the latest articles, and technical documentation.

Students licenses are not eligible to file support ticket. Students can access AWR Knowledgebase on Cadence website for relevant information and post or search the AWR Community Forum

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