After you get your license_status.txt file (Instructions here ) it can be difficult to decipher what the different sections mean.
Below is the meaningful content of a sample license_status.txt file. Anything above "Troubleshooting Information" is not of value so it has not been included. The important parts for license troubleshooting have been bolded.
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Troubleshooting information (generated Mon Jul 19 09:57:25 2021):
Package: Microwave Office Full (MWO-225) SN:11608
Type: Standard License
Status: 167 days remain out of 181
MAC: 0123456789AB
DSN: 5cae281f
Build: 12464
Version: 16.0r build 12464 Rev12 (129160)
OS: Microsoft Windows 10 (or greater)Enterprise Edition, 64-bit (build 18363)
Features: MWO-225
Configuration: Running with AWR licensing
AWR Configuration
AWRD_LICENSE_FILE=C:\awrd.lic
Cadence Configuration
CDS_LIC_FILE=5280@MYSERVER
Last message: (none)
MAC lists the available Ethernet (MAC) addresses on the machine. Typically, a node locked license file will be tied to one of these.
DSN lists the disk serial number of the C drive on the machine.
Next, Status: will list the remaining days of a valid license file. The value will be 0 for expired license files or if the configuration is incorrect. If status does not display a number of days remaining, this means the software will not run with the current license configuration.
The important section following status is a comprehensive list of the available Host ID's. These include the MAC addresses ( MAC: ), the disk serial number ( DSN: ).
Features lists the features requested when the software was started. These may have been hard-coded into the shortcut used to start the program, or they may have been selected from the Select License Features dialog box.
Configuration: tells you which licensing type is being used, either AWR or Cadence.
AWRD_LICENSE_FILE is where the software is looking for a locked license file or server.
CDS_LIC_FILE is where the software is looking for a floating license file or server.
Finally, Last Message will indicate the issue if there is a licensing configuration problem. For example, when you are using a license that is not for your computer:
Last message: Invalid host. The hostid of this system does not match the hostid specified in the license file. Feature: MWO_225 Hostid: DISK_SERIAL_NUM=300959fd License path: C:\Users\MyName\Dropbox\AWR\License\main\awrd.lic; FlexNet Licensing error:-9,57 For further information, refer to the FlexNet Licensing documentation, available at "www.flexerasoftware.com". -------------------------------------------------------------------------------------------------------
In this case the license file is looking for a DISK_SERIAL_NUM with the value 300959fd, which does not exist on the current system.