The procedure for requesting AWR support has changed. Please read all about
the new AWR product support process.
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- Run the installer again, and choose the option to "Repair" the installation.
- If this does not fix the problem:
- Run the installer
- "Uninstall" the software
- Look for the folder where it was installed, and delete or rename it if it is still there.
- Run the installer again to re-install.
- If you still get the error, then some of your Microsoft DLLs may have been replaced by 32-bit ones.
- Download the program depends.exe from http://www.dependencywalker.com/
- Run it on the MWOffice.exe program in your installation folder.
- Identify any 32-bit DLLs referenced in the hierarchy.
- Contact AWR support at awr.support@cadence.comGetting AWR Technical Support with the results, so that we can make recommendations on how to fix them.
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